Insurance & Payment
If you have health insurance, you are responsible for providing it to Patient Financial Services timely to ensure that your insurance policy can be billed. Please ensure that out Patient Financial Services department has received your identification numbers. If your insurance policy requires a pre-certification or prior authorization, please make sure you have met those requirements. If you have questions or need assistance, please contact Patient Financial Services at 218-935-2511. Mahnomen Health will submit and process insurance claims.
Your insurance is a contract between you and your insurance company. You have the final responsibility for payment of the facility bill. Credit balance accounts will be resolved within 30 days of the account entering a credit status. The facility will make a refund to the appropriate party.
Patients with a MyChart account will automatically receive paperless billing. To opt out of paperless billing, go to MyChart Billing Summary.
Financial Assistance
Mahnomen Health’s Financial Assistance Program was established to assist patients whose annual incomes are at or below 200 percent of the Federal Poverty Level. You may be eligible for discounted rates if you fall between 200 and 300 percent.
Mahnomen Health is committed to provide emergency and medically necessary care to all patients. Patients receiving services and who meet eligibility criteria can apply for financial assistance by:
- Download & Print- English
- Request a copy be sent via US Mail by contacting 218-935-2511 or [email protected]
Medical billing and insurance can be complicated.
Below you will find a list of frequently asked questions and answers.
If your insurance card indicates a copay is required, you will be asked to pay it when you check in for your appointment. We accept cash, checks, MasterCard, Visa, Discover, and debit cards.
Your insurance company may or may not cover services provided at Mahnomen Health. We accept most major insurance plans. Please contact your insurance company for benefit-specific questions and to see if your insurance is accepted at Mahnomen Health. Your insurance company can tell you if you need a referral, if you need to pay a deductible, or if you have any other restrictions.
A deductible is the amount of a claim each policy holder agrees to pay annually for medical care. To learn your specific deductible, please contact your insurance company.
Every insurance plan provides different benefits and may not fully cover your visit. If you feel there is a billing error, first compare your Mahnomen Health statement with the “Explanation of Benefits” your insurance company provided. If they match, you owe the amount on your bill. If the amounts don’t match, please contact the business office. If you feel your insurance company has denied a charge in error or processed your charge incorrectly, please contact the customer service telephone number on the back of your insurance card.
Some insurance plans, such as Medicare, do not cover physical exams or preventative visits. Contact your insurance company to see if physical examinations or preventive visits are covered. If other medical conditions were addressed during your exam that required more evaluation, your may be billed for that service.
If you want an itemized bill, please call the business office.
Please call the business office.
Mahnomen Health offers several different options to help you pay your bill. You may qualify for Charity Care, Uninsured Discount, and Payment Arrangement. Please contact the business office for details.
Minnesota offers several health care programs to people who qualify. Please see the following information on Medial Assistance (MA) to help you determine possible eligibility.
To Qualify for MA, you must live in Minnesota, meet income and asset limits and be one of the following: under age 21, a parent of a minor child, pregnant, age 65 or older, or blind or disabled
You can update your insurance information or billing address by fax or by calling the business office. We will need a copy of the front and back of your card, the name and date of birth (for each family member).
No doubt you’ve heard about the Health Insurance Marketplace, a key part of the health care law. But you probably still have questions. Like what is the Marketplace, and can you really get health insurance?
Thanks to MNsure, you may buy insurance from private health plans that cover a comprehensive set of benefits, including doctor visits, hospital stays, preventive care, and prescriptions. Plans in the MNsure Marketplace must treat you fairly; they cannot deny you coverage because of a pre-existing condition. With a single application, you can also see if you qualify for Medicaid or the Children’s Health Insurance Program, or savings you can use right away to lower your health insurance premiums.
As you explore your options on the MNsure Marketplace, you may want to get some help. The best place for the latest, most accurate, information on the Marketplace is the updated website, MNsure.org. At the site, you can learn what it is, who can apply for insurance, how to get insurance, how to lower your costs, and more.